What we owe you, and what you agree to.

Last updated 13 September 2026.

The short version

Candidates: sit it yourself, and do not publish the questions. Nothing else is asked of you and you are charged nothing.
Employers: this is one input to a hiring decision, never the whole of one. The decision, and the law that governs it, stay yours.
No claim is made that the score predicts job performance. The evidence for that does not exist yet, and we will not imply otherwise to sell it.
Full refund within thirty days, no reason needed.

Who these terms bind

Trial Day is operated by a sole trader based in India. Throughout this page, "we" is that business, "you" is whoever is reading, and "the service" is the software at this domain.

Two groups are covered and their obligations differ. Employers hold an account and pay to assess candidates. Candidates are sent a link, sit an assessment, and pay nothing. Where a section applies to one and not the other, it says so.

If you were sent a link

You are not charged and you hold no account. Two things are asked of you.

Sit it yourself. Do not pass the link to somebody else to complete, do not have somebody else at the keyboard, and do not share the address it was sent to for the purpose of getting around the identity check.

Do not publish the material. The questions, the company, the data and the traps are reused with other candidates. Posting them anywhere public spoils the assessment for everybody who sits it after you, which is the one thing here that harms other candidates rather than us.

You may refuse. Declining to sit an assessment is a matter between you and the employer who asked, and we take no part in it.

You are welcome to describe your own experience of sitting it, including publicly and including critically. That is not the same as publishing the questions.

If you hold an account

Your account

Keep your sign-in credentials to yourself, and add colleagues as their own users rather than sharing one login. You are responsible for what is done through your account, and you should tell us promptly if you think somebody else has access to it.

How you may use results

A Trial Day result is evidence about one exercise on one day. It is a legitimate input to a hiring decision and it is not a decision.

You agree that you will not use a Trial Day score as the sole basis for rejecting a candidate. A human at your company reviews the report and decides.

The hiring decision is yours, and so is compliance with the employment law that governs it wherever you hire. Some jurisdictions place specific obligations on employers who use automated tools in hiring, including notice to candidates and independent bias auditing. Meeting those is your responsibility, and we will tell you plainly what the product does so that you can. See Security for what we can and cannot currently evidence.

What you may not do

Resell or rebrand the service as your own, or give access to a third party, without our written agreement.
Publish the questions, the underlying data, or the traps.
Assess anybody who has not been told they are being assessed.
Attempt to extract the answer key or the scoring rules, or to interfere with the service or the accounts of other customers.

What this assessment does not claim

There is no evidence yet that a Trial Day score predicts how well somebody will do the job. Establishing that takes a study running over a year with hiring outcomes attached, and it has not been done.

What can be said today is narrower and is meant literally. The scoring is deterministic and the same work always produces the same result. Every judgement on the report is traceable to something the candidate actually did. Where a comparison is shown against your own analysts, that comparison is exactly what it says it is.

We will not tell you the score is predictive until a study says so, and if a study says otherwise we will publish that too.

Accordingly, the service is provided without any warranty that it is fit for a particular hiring purpose, that it will identify the best candidate, or that a result correlates with future performance. Nothing on our marketing pages varies this section, and if the two ever appear to disagree, this section is what we meant.

Availability

We aim to keep the service running whenever a candidate might be sitting an assessment, and we do not offer a contractual uptime guarantee at this stage of the business. Pretending to one we cannot yet evidence would be the same mistake as the section above.

If an outage costs a candidate their time mid-sitting, tell us and we will restore the run or reissue the invitation without charging for it. Every decision is logged as it happens, so an interrupted sitting is recoverable rather than lost.

Fees, and getting your money back

Fees are agreed in writing before anything is charged and are invoiced annually in advance in the currency stated on the invoice. Prices may change for a following term, never during one you have already paid for.

Thirty-day refund. Ask within thirty days of your first payment and we refund it in full. You do not have to give a reason and you do not have to have used it lightly.

Taxes are your own where local law puts them on the buyer.

Ending it

You may stop using the service at any time and may ask for your data to be deleted, as described in the privacy policy.

We may suspend an account that is being used in a way this page prohibits, or that is threatening the service for other customers. Except where the problem is urgent, we will tell you what the issue is and give you a chance to fix it first. If we end your account for a reason that is not your breach, we refund the unused part of the term.

Who is liable for what

Nothing here limits liability for fraud, for death or personal injury caused by negligence, or for anything else that cannot lawfully be limited.

Subject to that, our total liability arising out of the service is limited to the fees you paid us in the twelve months before the claim, and we are not liable for lost profits, lost opportunities, or the consequences of a hiring decision you made. That last one follows from the section on claims above: the decision is yours, made by a person at your company, on more evidence than this.

Governing law

These terms are governed by the laws of India, and the courts of India have jurisdiction. If you are a consumer rather than a business, this does not take away rights you have under the law of the country you live in.

Changes to these terms

The date at the top changes when the text does. For a change that materially reduces what you get, we will tell existing customers before it applies to them rather than relying on you noticing a new date.

Contact

Write to [email protected].